Shipping

Shipping Info

All you need to know:

Delivery IconShipping & Delivery

  • We ship from Tuesdays to Thursdays.
  • 95% of orders placed before midday on working days ship the same day (excluding busy periods).
  • Orders placed Friday to Monday will ship the following Tuesday.
  • You will receive a tracking number once your package leaves the factory.
  • All packages are prepared with care to ensure chocolates arrive in perfect condition.
  • If your package does not arrive, notify us and the shipping company.
  • In extreme heat, shipping may be delayed to prevent melting — we will email you if so.
  • We do not accept returns.

Even if chocolates break but packaging is intact, they are still perfectly edible and safe!

Shipping Options

  • Free shipping on orders over 75€
  • Fastway: 5€ (Usually 1 day, but may take longer during busy seasons)
  • An Post: 6.50€

All Fastway parcels require a signature. If you opt out, it's at your own risk and we are not liable for any loss or damage. No refunds will be issued.

🌱 Doing Our Bit for the Environment 🌱

We're taking steps toward sustainability and aligning with the United Nations Sustainable Development Goals 2030 with our first steps:

♻️ Easter Bar: packed in fully compostable bags and fully recyclable boxes.

♻️ We make the most of our own deliveries, so we use pre-loved shipping boxes & reuse packing filler.

♻️ Dissolvable packing peanuts – fun for kids!

We believe small actions make a big difference 💚

© 2025 Clo Chocolate  • Handmade in Sligo, Ireland 🍫

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