Shipping
Shipping Info
All you need to know:
Shipping & Delivery
- We ship from Tuesdays to Thursdays.
- 95% of orders placed before midday on working days ship the same day (excluding busy periods).
- Orders placed Friday to Monday will ship the following Tuesday.
- You will receive a tracking number once your package leaves the factory.
- All packages are prepared with care to ensure chocolates arrive in perfect condition.
- If your package does not arrive, notify us and the shipping company.
- In extreme heat, shipping may be delayed to prevent melting — we will email you if so.
- We do not accept returns.
Even if chocolates break but packaging is intact, they are still perfectly edible and safe!
Shipping Options
- Free shipping on orders over 75€
- Fastway: 5€ (Usually 1 day, but may take longer during busy seasons)
- An Post: 6.50€
All Fastway parcels require a signature. If you opt out, it's at your own risk and we are not liable for any loss or damage. No refunds will be issued.
🌱 Doing Our Bit for the Environment 🌱
We're taking steps toward sustainability and aligning with the United Nations Sustainable Development Goals 2030 with our first steps:
♻️ Easter Bar: packed in fully compostable bags and fully recyclable boxes.
♻️ We make the most of our own deliveries, so we use pre-loved shipping boxes & reuse packing filler.
♻️ Dissolvable packing peanuts – fun for kids!
We believe small actions make a big difference 💚
© 2025 Clo Chocolate • Handmade in Sligo, Ireland 🍫